Privacy Policy

Last updated: April 27, 2026

Pixie Builds ("we", "us", "our") operates pixiebuilds.com and related services. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

We collect information you provide directly, including:

• Contact information (name, email, phone number) when you fill out a form or respond to a message
• Business information (company name, website URL) relevant to the services we offer
• Communications you send to us via SMS, email, or web forms

We also collect publicly available business information from online directories, search engines, and public records to identify potential clients for our web design services.

2. How We Use Your Information

• To provide, maintain, and improve our web design services
• To contact you about our services, including via SMS and email
• To respond to your inquiries and support requests
• To comply with legal obligations

3. SMS Communications

We may send SMS messages to business phone numbers listed in public directories to introduce our web design services. These messages are sent in compliance with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and carrier guidelines.

• Message frequency: No more than 3 messages to any number that has not responded
• You can opt out at any time by replying STOP to any message
• For help, reply HELP to any message or email hello@pixiebuilds.com
• Message and data rates may apply

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with:

• Service providers who assist in our operations (hosting, communications platforms)
• As required by law or to protect our rights

5. Data Retention

We retain your information for as long as necessary to provide our services or as required by law. If you opt out of communications, we retain only the minimum information needed to honor your opt-out preference.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@pixiebuilds.com. We will respond within 30 days.

7. Security

We use reasonable measures to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this privacy policy, contact us at:

Email: hello@pixiebuilds.com